Privacy Policy
Last Updated: 9-19-25
Epiphany Grove LLC (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website, purchase digital products, schedule appointments, or participate in our coaching and Reiki services (collectively, the “Services”).
By using our Services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information when you interact with our Services:
Personal Information
- Name, email address, phone number, and billing details when you purchase or schedule.
- Account login details if you create an account on our site.
Payment Information
- Payment details (credit/debit card, PayPal, or other methods) processed securely by third-party payment processors (e.g., Stripe, PayPal). We do not store your full payment information.
Usage Information
- IP address, browser type, device information, and pages you visit on our website (via cookies and analytics tools).
Health/Wellness Information (Optional)
- If you choose to share personal health or wellness-related information during coaching or Reiki sessions, it will remain confidential and used solely to support your experience.
2. How We Use Your Information
We use the information we collect to:
- Provide, schedule, and deliver Services.
- Process payments and issue receipts.
- Send confirmations, updates, and customer support communications.
- Deliver digital products and course materials.
- Improve our website, offerings, and customer experience.
- Send newsletters or marketing emails if you have opted in (you may unsubscribe at any time).
3. Sharing of Information
We do not sell your personal information. We may share information only in the following circumstances:
- With trusted service providers who help operate our Services (e.g., payment processors, scheduling platforms, email marketing tools).
- When required by law, legal process, or to protect our legal rights.
- In the event of a business transfer (e.g., merger, acquisition, or sale of assets).
4. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Remember user preferences.
- Improve website performance.
- Collect analytics data (via services like Google Analytics).
You can manage cookies through your browser settings.
5. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, and resolve disputes.
6. Data Security
We take reasonable steps to protect your personal information, including the use of secure connections (SSL) and trusted third-party payment processors. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your location, you may have certain privacy rights, including:
- Accessing and correcting your personal information.
- Requesting deletion of your personal data.
- Opting out of marketing communications.
- Restricting or objecting to certain processing.
To exercise your rights, contact us at the email below.
8. Children’s Privacy
Our Services are not directed to individuals under 18. We do not knowingly collect information from children. If we learn we have collected such information, we will delete it promptly.
9. International Visitors
If you access our Services from outside the United States, please note that your data may be transferred to and processed in the U.S. By using our Services, you consent to such transfer.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the “Last Updated” date revised. Your continued use of the Services after updates indicates your acceptance of the changes.
11. Contact Us
If you have questions about this Privacy Policy or your data, please contact us at:
